Mindset Mastery for Sales Professionals: Cultivating a Winning Attitude
Singapore
Arthur Beck
OVERVIEW
Mindset Mastery for Sales Professionals is a transformative course designed to elevate your sales performance through cultivating a winning attitude. You'll learn to select the most effective communication platforms for nurturing customer relationships in today's competitive marketplace.
The programme explores how to leverage various metrics for measuring customer satisfaction whilst developing a positive sales mindset. Participants will master techniques for transforming customer feedback into actionable improvements that reflect a success-oriented approach to sales.
You'll discover how to apply product knowledge through a solution-focused lens, creating customised proposals that address specific customer needs. The course teaches you to analyse sales performance data and develop comprehensive account management plans that demonstrate accountability and ownership.
Throughout the training, you'll enhance your customer interaction skills and learn to process feedback constructively. We'll guide you through developing service improvement strategies that embody a growth-oriented sales mentality.
The final component focuses on creating strategic sales activation plans for existing clients that drive revenue generation. You'll learn to balance persistence with adaptability whilst maintaining a resilient, success-focused mindset that converts opportunities into sustainable business growth.
This practical course provides the tools and techniques needed to transform your sales approach through mindset mastery.
TARGET LEARNERS
This course is targeted at senior sales managers, account executives, business development managers and sales consultants, including other professionals looking to transition into a career in one of these roles.
PRE-REQUISITES
21 years and above
At least one month work experience in a sales capacity
Speak, write, listen and read English at a proficiency level not lower than the Workplace Literacy (WPL) Level 6, and at a Workplace Numeracy Level 5
At least a diploma or equivalent
Learning Outcomes
Select appropriate communication platforms for customer engagement, producing a strategy document that demonstrates effective utilisation of channels to nurture sales relationships.
Evaluate customer satisfaction measures and indicators to create an improvement plan that demonstrates effective management of customer relationships.
Apply product and service solution knowledge to address specific customer needs, creating a customised solution proposal that demonstrates a sales success mindset.
Analyse sales performance data using tracking tools to produce an account management plan demonstrating accountability for customer accounts.
Demonstrate effective customer interaction skills by processing feedback and developing a service improvement plan that reflects a sales success mindset.
Develop a strategic sales activation plan for existing clients that demonstrates a winning attitude and drives revenue generation.
​
Course Fee
$1100
Self-Sponsored
Course Fee
$1100 (Excl. GST)
50% funding by
SkillsFuture Singapore (Baseline)
$550
GST
$99
Amount Payable
$649
Eligible for SkillsFuture Credits
Up to 100% of Course Fee* Subject to SkillsFuture Credit Availability
*Singapore Citizens aged 25 and above can offset the course fee using their SkillsFuture Credit
*NTUC members enjoy 50% unfunded course fee support for up to $500 each year for courses supported under UTAP.
​
Singaporeans above the age of 21 and under 31 can offset the course fee using their Post Secondary Education Account (PSEA)
*Singapore Citizens aged 25 and above can offset the course fee using their SkillsFuture Credit
*NTUC members enjoy 50% unfunded course fee support for up to $500 each year for courses supported under UTAP.
Company-Sponsored
Course Fee
$1100 (Excl. GST)
70% funding by
SkillsFuture Singapore
(Enhanced Training Support for SMEs)
$770
GST
$99
Amount Payable
$429
Additional Support via Absentee Payroll
$4.50/hr, capped at $100,000/enterprise / year
**SME Eligibility Criteria
- Registered or incorporate in singapore
- At least 30% local shareholding by singapore citizens or PRs
- Employment size of not more than 200 (at group level) or with annual sales
turnover (at group level) of not more than $100 million
​
Eligible companies can also claim 90% out-of-pocket expense with SkillsFuture Enterprise Credit (SFEC)
Additional Notes:
-
Lessons will be conducted in English. Participants are expected to be able to read and write in basic English.
-
Participants are required to bring their own laptop that can connect to the internet for access to the online class and course materials.
-
In line with our environmentally friendly practices, we will not be providing printed course materials to reduce paper waste.
-
Upon successful completion of the course, the participant will receive a certificate issued by ClickAcademy Asia Pte Ltd.
Click here to read our Withdrawal & Refund Policy.
Disclaimer: ClickAcademy Asia reserves the right to change the course instructor without prior notice. The course instructor will be finalised and informed to the registered participants at least 1 working day before the course commencement date.
ABOUT CLICKACADEMY ASIA
ClickAcademy Asia is a premier training academy focusing on executive education for professionals in the fields of digital marketing, sales & marketing, and communications.
​
ClickAcademy Asia training covers Singapore, Malaysia, Indonesia, Vietnam, India, Thailand, Australia and Hong Kong. The academy has conducted digital marketing workshops for participants from over 30 countries worldwide. To date, ClickAcademy Asia has trained over 13,000 PMEBs (professional, managers, executives and businessmen) and 6,000+ local and global companies (including NGOs and Government agencies).
ClickAcademy Asia was established in the year 2011. The academy is the leading practitioners’ digital marketing academy and is also the official Google Partner Academy in Singapore and Malaysia.
​
The academy provides training and certification on Google Ads, Google Analytics, Mobile Advertising and YouTube Video Advertising. ClickAcademy Asia is also the training provider for the Go Global programme led by Google (2015-2018), 2017 Google Ignite (Malaysia) , Google Elevator (Singapore and Malaysia) program and 2019 Mahir Digital Bersama Google (Malaysia).