Fast Track Crisis Management
15-16 January 2025
6-7 February 2025
UPCOMING CLASS
4-04-2025
OVERVIEW
Fast Track Crisis Management is a comprehensive course designed to empower professionals with essential skills for managing organisational crises effectively and systematically. This course focuses on developing robust command structures and implementing strategic response frameworks that protect business operations during critical situations.
Throughout the programme, you will learn to establish clear lines of authority, allocate resources efficiently, and create detailed implementation plans for crisis management. The course emphasises practical skills in developing comprehensive response protocols and business continuity strategies through hands-on scenario exercises.
A significant portion of the course covers documentation practices and business restoration processes. You will master the creation of thorough crisis documentation frameworks and learn to design effective return-to-normal operations procedures that optimise resource utilisation during recovery phases.
The final component focuses on strategic crisis communication, where you will develop expertise in crafting stakeholder communication plans. You will learn to create message templates and establish delivery protocols that ensure clear, timely, and effective communication during crisis events.
This course is particularly valuable for managers, team leaders, and professionals responsible for organisational resilience and business continuity. Upon completion, you will possess the knowledge and practical skills to implement comprehensive crisis management systems that protect your organisation's operations and reputation.
TARGET LEARNERS
This bootcamp is for professionals in any field responsible for managing crises: PR and Comms Professionals, Spokespersons, Legal and Compliance Teams including other professionals looking to transition into a career in one of these roles.
PRE-REQUISITES
21 years and above
At least one month work experience in a sales capacity
Speak, write, listen and read English at a proficiency level not lower than the Workplace Literacy (WPL) Level 6, and at a Workplace Numeracy Level 5
At least a diploma or equivalent
Learning Outcomes
Establish a crisis management command structure blueprint, demonstrating operational roles and resource allocation protocols through a detailed organizational chart and implementation plan.
Develop a comprehensive crisis response and recovery plan, incorporating business continuity strategies and demonstrating through a simulated crisis scenario exercise.
Create a crisis documentation framework and demonstrate its implementation through a crisis event case study.
Design a business restoration plan incorporating resource optimization strategies, demonstrated through a detailed return-to-normal operations manual.
Formulate a crisis communication strategy, demonstrated through development of a stakeholder communication plan with message templates and delivery protocols.
N/A
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Course Fee
$1100
Self-Sponsored
Course Fee
$1100 (Excl. GST)
50% funding by
SkillsFuture Singapore (Baseline)
$550
GST
$99
Amount Payable
$649
Eligible for SkillsFuture Credits
Up to 100% of Course Fee* Subject to SkillsFuture Credit Availability
*Singapore Citizens aged 25 and above can offset the course fee using their SkillsFuture Credit
*NTUC members enjoy 50% unfunded course fee support for up to $500 each year for courses supported under UTAP.
Company-Sponsored
Course Fee
$1100 (Excl. GST)
70% funding by
SkillsFuture Singapore
(Enhanced Training Support for SMEs)
$770
GST
$99
Amount Payable
$429
Additional Support via Absentee Payroll
$4.50/hr, capped at $100,000/enterprise / year
**SME Eligibility Criteria
- Registered or incorporate in singapore
- At least 30% local shareholding by singapore citizens or PRs
- Employment size of not more than 200 (at group level) or with annual sales
turnover (at group level) of not more than $100 million
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Eligible companies can also claim 90% out-of-pocket expense with SkillsFuture Enterprise Credit (SFEC)
Additional Notes:
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Lessons will be conducted in English. Participants are expected to be able to read and write in basic English.
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Participants are required to bring their own laptop that can connect to the internet for access to the online class and course materials.
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In line with our environmentally friendly practices, we will not be providing printed course materials to reduce paper waste.
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Upon successful completion of the course, the participant will receive a certificate issued by ClickAcademy Asia Pte Ltd.
Click here to read our Withdrawal & Refund Policy.
Disclaimer: ClickAcademy Asia reserves the right to change the course instructor without prior notice. The course instructor will be finalised and informed to the registered participants at least 1 working day before the course commencement date.
ABOUT CLICKACADEMY ASIA
ClickAcademy Asia is a premier training academy focusing on executive education for professionals in the fields of digital marketing, sales & marketing, and communications.
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ClickAcademy Asia training covers Singapore, Malaysia, Indonesia, Vietnam, India, Thailand, Australia and Hong Kong. The academy has conducted digital marketing workshops for participants from over 30 countries worldwide. To date, ClickAcademy Asia has trained over 13,000 PMEBs (professional, managers, executives and businessmen) and 6,000+ local and global companies (including NGOs and Government agencies).
ClickAcademy Asia was established in the year 2011. The academy is the leading practitioners’ digital marketing academy and is also the official Google Partner Academy in Singapore and Malaysia.
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The academy provides training and certification on Google Ads, Google Analytics, Mobile Advertising and YouTube Video Advertising. ClickAcademy Asia is also the training provider for the Go Global programme led by Google (2015-2018), 2017 Google Ignite (Malaysia) , Google Elevator (Singapore and Malaysia) program and 2019 Mahir Digital Bersama Google (Malaysia).